On Monday, I was over at Manchester University for a couple of meetings.
The day did not start well,I was delayed by poor process at Manchester Piccadilly train station: there had been a decision to check all tickets, but insufficient ticket checkers had been allocated to this process, so a queue built up, it also created problems
for passengers trying to get off the travelator. A few of us moved the
portable barriers and left via a different exit (waving my ticket in he
vague director of a station employee).
My first meeting was with the process improvement and change team. As a
team they were set up at a similar time to us in the PIU, I hope that
the meeting was the first step in us starting to share good practice:
certainly many of our challenges seemed to be very similar. I was also
able to refer them to the the lean he hub (www.leanhehub.ac.uk) and UCISA Project and Change Management Group (PCMG) (https://www.ucisa.ac.uk/groups/pcmg.aspx) for wider
community of practice engagement.
Next meeting was the UCISA PCMG committee meeting. We had a very professional
overview of the work of the project team from Roberto Confessore (Head of Projects). We
also had an interesting presentation from the Association of Project
Managers who have set up a special interest group on change management.
We look forward to collaborating with them in the future.
The main business of the day was preparing for our first event which
will be on 10 June http://www.ucisa.ac.uk/groups/pcmg/events/2015/pcmg.aspx. We also have blogged about this here http://www.ucisa.ac.uk/blog/
We also looked at our group comms and stats, which show steady
improvement both in people accessing the tool kits we've produced and in
social media usage. Perhaps my favourite part of the meeting was
catching up with the committee members, hearing about the projects they
are involved in and sharing insights and practice.
You will be pleased to know that the journey home passed without event.