Friday, 15 May 2015

Creative Problem Solving Training

Yesterday, we ran our first Creative Problem Solving Training Course. We cover a lot of problem solving skills and idea prioritisation as part of our eight module practitioner training  http://processimprovementunit.blogspot.co.uk/2015/02/problem-solving-and-idea-prioritisation.html

The training covered the following skills:
  • 5 Whys
  • Honest men
  • Problem solving
    • Affinity mapping
    • Reverse brainstorming
    • De Bono’s thinking hats
  • Ideas prioritisation:
    • VSAFE
    • Pareto
    • Decision Matrix
    • 10-4 Voting


The training was well received, the only improvements identified were to make the session slightly longer and think about ways of getting people to try out a couple more of the tools.  We really enjoyed delivering the training and were really pleased with the feedback we received.

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