This afternoon we were invited to lead a seminar with a group of MA Librarianship students. The purpose of the seminar was to introduce the students to lean principles and the benefits of process mapping.
There are a few useful journal articles outlining lean improvement activities within libraries and we were also able to direct students to activities in other universities:
e.g. University of Strathclyde and St. Andrews
We were also very pleased to be able to direct students to the output of a review undertaken by our own university Library Process Review Group which is a good example of not just making a process more efficient, but questioning its purpose.
The session was fairly interactive with the students producing a SIPOC and a process map for some key library processes. We we were really pleased to be invited to contribute to the course and hope that the students found the session beneficial.